30 September 2004
Usability
It doesn't matter if your web site is beautiful and accessible if it's not also usable. Understanding your intended users and anticipating their needs is a critical part of the site design process.
Readings on Usability
- "How we really use the Web," a chapter from Steve Krug's wonderful book, Don't Make Me Think!
- Jakob Nielsen's "Top Ten Web Design Mistakes of 2003" and "Ten Most Violated Homepage Design Guidelines"
- Jeff Lash's Information Architecture is not Usability
- Lane Becker's 90% of All Usability Testing is Useless
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More information about a local congressional race is available on my personal blog.