http://webreference.com/xml/column33/index.html
VoiceXML was designed to bring structure to audio-based systems, such as a teleprompt system, to allow users to do much more than go through a standard voice menu.
There's some interesting uses for such a technology. Not only would it be useful for ATM/bank transactions, but it could also be used to compose email over the phone, listen to your email, receive directions while in the car, or even browse a "voice web site" with VoiceXML.
It's an easy read, only 4 pages, but it gives you a little background on the technical side, as well as an overall explanation.
Posted by at December 10, 2002 12:10 PM | TrackBack